- Model Number: G318-0010-W2
I have the parts for the battery operated started however it does not stay together. I just bought the 2 burner gas infrared grill and the cap pops off the igniter Could it be a bad cap?
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Date published: 2015-05-19
We got this part today from you but the dog ate the threads off the part that this screws onto also; the piece next to the grill. We have to have it for this to work. Can you send us this piece?
Please give us a call at 1-800-241-7548 and we will be able to best assist with this.
Date published: 2015-05-11