Model #G350-0018-W1
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  • Manufacturer: Char-Broil

I've had the commercial series cover for my grill less than 2 years and it's cracking and starting to tear at all the corners.  The quality is subpar. Do these have a warranty?  

Asked by: Supermama2KandN
We're sorry to hear this. The Commercial Series Covers do not have a warranties on them. Please give us a call at 1-800-241-7548 so that we can best investigate this and assist.
Answered by: DustinR
Date published: 2015-05-18

1.  When do you expect to get this cover in stock? 2.  If no longer available, what would be a substitute cover for the model 463243911 grill?

Asked by: Stanf
Apparently it is a website error and you have to call customer service to order. Here is this info I was given from the live chat option: You can reach them by calling 1-800-241-7548. They're available from 8:00 am to 9:00 pm EST Monday and Tuesday, 8:00 am to 6:00 pm EST Wednesday-Friday and 10:00 am to 9:00 pm EST Saturday.
Answered by: KimK
Date published: 2015-04-19
  • 2015-05-28T06:24CST
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