- Model Number: FDDUO1068
Hello, I own Grill with Model # 463714915. The lift mechanism and Charcoal Pan never functioned properly and has since warped and is not functional at all. Is there a recall for Part # 27 on the schematic for this unit? Part for item #27 is FDDUO1068.
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. There has not been a recall on this part. Has a case been created with us? http://ow.ly/SktNu Please give us a call at 1-800-241-7548 and we will be able to best assist.
Date published: 2015-12-07
During assembly, found the Charcoal Pan w/lift mechanism Model #FDDUO1068 has a broken weld on the left side. Preventing the pan from lifting evenly. Who can replace this damaged part? You or the location I purchased the grill?
We're so sorry to hear that this part was damaged! Please give us a call at 1-800-241-7548 and we will be able to best assist.
Date published: 2015-04-22
How does the mechanism go up
This charcoal pan fits models 463724511 and 463724512. Both of these grills have handles that can turn and lift the pan.
Date published: 2014-11-12