Char-Broil Commercial Series Quantum Infrared Urban Grill - Model 463243911

Model # 463243911

Note: This item may not be available for sale but is still supported by Char-Broil. Replacement Parts can be found on the tabs below.

Quick Overview

2-Burner Commercial Series™ Quantum® Dual Fuel® Infrared Gas Grill with Folding Side Shelves - Grill Cover Included

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  • All of the features of a full-size gas grill with the convenience of a reduced footprint for smaller spaces or families
  • Patented Quantum infrared cooking system
  • 21,000 BTU stainless steel main burners
  • 340 sq. inch stainless steel Quantum primary cooking grates
  • 125 sq. inch glossy porcelain-coated wire secondary cooking surface
  • Stainless steel lid, handle, door, control panel and fascias
  • Black painted folding side shelves for easy storage
  • Appliance-style cart with door
  • SureFire electronic ignition
  • 2 grate-level temperature gauges
  • 4 casters - 2 locking and 2 non-locking
  • Custom-fit grill cover

    For more information on using your infrared grill, refer to the TRU-Infrared Commercial Grilling Guide.

  • Contact us for more info on this product!

    Replacement Parts

    Diagram: View the Replacement Diagram
    Detailed View Click Here to View Detailed Diagram
    Call Tag Part Name Price Each View Item
    A Top Lid, Outer $ 69.99 Buy Now
    AA Grease Tray - Model G350-4400-W1A $ 7.99 Buy Now
    B Inner Insert For Top Lid - Model G350-0001-W1 $ 19.99 Buy Now
    BB Front Door Brace - Model G350-8000-W1 $ 19.99 Buy Now
    C Lid Handle Bezel for Commercial Grill - Model G515-0004-W1 $ 2.99 Buy Now
    CC Electronic Ignition Module - Model G350-0017-W1 $ 12.99 Buy Now
    D Handle For Top Lid - Model G350-0002-W1 $ 14.99 Buy Now
    DD Button For Electronic Ignition Module - Model G515-0030-W1 $ 2.99 Buy Now
    E Commercial Grill Logo Plate - Model G516-0002-W1 $ 7.99 Buy Now
    F Rectangle Bumper For Top Lid - Model G508-0063-W1 $ 2.99 Buy Now
    FF Door - G350-9400-W1 $ 39.99 Buy Now
    G Firebox - Model G350-3100-W1 $ 69.99 Buy Now
    GG Grill Cabinet Door Handle - Modle G501-0078-W1 $ 13.99 Buy Now
    H Infrared Cooking Grate - Model G515-4700-W1 $ 20.99 Buy Now
    HH Cart Left Side Panel - G350-0300-W1 $ 25.99 Buy Now
    I Warming Rack - Model G350-0009-W1 $ 13.99 Buy Now
    II Gas Grill Cart Right Side Panel - Model G350-0400-W1 $ 25.99 Buy Now
    J Carryover Tube With Cotter Pin - G515-0044-W1 $ 2.99 Buy Now
    JJ Gas Grill Bottom Shelf - Model G350-0500-W1 $ 49.99 Buy Now
    K Main Burner For Firebox - Model G515-2200-W1 $ 25.99 Buy Now
    KK Tank Screw For Bottom Shelf - Model G505-0047-W1 $ 2.99 Buy Now
    L Gas Grill Flame Tamer - Model G501-0008-W1 $ 12.99 Buy Now
    LL Gas Grill Locking Caster - Model G350-0023-W1 $ 6.99 Buy Now
    M Electrode With Wire Collector For Main Burner - Model G515-0067-W1 $ 2.99 Buy Now
    MM Gas Grill Fixed Caster- Model G350-0024-W1 $ 6.99 Buy Now
    N Fixed Side Shelf - Model G350-0600-W1 $ 19.99 Buy Now
    NN Hardware For Top Lid Assembly - Model G515-0035-W1 $ 4.99 Buy Now
    O Universal Side Shelf Folding - Model G350-0700-W1 $ 19.99 Buy Now
    OO Lid Rubber Bumper- Model G501-0066-W1 $ 2.99 Buy Now
    P Fascia For Left Side Shelf - Model G350-0010-W1 $ 9.99 Buy Now
    PP HOUSING, F/ COOKING GRATE, IR $ 18.99 Buy Now
    Q Fascia For Right Side Shelf - Model G350-0012-W1 $ 9.99 Buy Now
    R Main Control Panel - G350-0022-W1 $ 19.99 Buy Now
    S UFC Mounted Temperature Gauge - Model G516-0008-W1 $ 9.99 Buy Now
    T 2-Burner Grill Hose ,Valve, Regulator Assembly - Model G350-4200-W1 $ 49.99 Buy Now
    U MATCH HOLDER $ 5.99 Buy Now
    V Control Knob Bezel - Model G501-0031-W2 $ 3.99 Buy Now
    W Control Knob - Model G501-5800-W1 $ 4.99 Buy Now
    X Char-Broil Cart Upper Back Panel - Model G350-0013-W1 $ 12.99 Buy Now
    Y Left Rail For Grease Tray - Model G515-0024-W1 $ 2.99 Buy Now
    Z Right Rail For Grease Tray - Model G515-0025-W1 $ 2.99 Buy Now
    Door Magnet - Model G501-0016-W1 $ 4.99 Buy Now
    2 Burner Commercial Series Grill Cover - Model G350-0018-W1 $ 39.99 Buy Now
    Bent U Pin For Caster - Model G350-0026-W1 $ 1.39 Buy Now
    Hardware Pack - Model G350-B004-W1 $ 19.99 Buy Now
    Commercial TRu-Infrared 2-Burner Grill Assembly Manual (English) - G350-040801-W1 $ 6.99 Buy Now
    Commercial TRU-Infrared 2-Burner Grill Assembly Manual (Spanish) - G350-040802-W1 $ 6.99 Buy Now
    Grate Cleaning Tool - Model G350-0025-W1 $ 5.99 Buy Now

    How to Season your Char-Broil® Quantum® Infrared Grill

    Just like grandma’s cast iron skillet, the stainless steel Quantum® Cooking System will need to be seasoned prior to use. This is most important as it will optimize cooking performance. In addition, it will make cleaning easier and inhibit rusting. Coat all surfaces of the Quantum® Cooking System (Grates and Emitter plate) with vegetable oil. If you use a spray, which is easier to use, wipe down the Quantum® Cooking System after spraying to ensure an even coat. Start your grill and let it burn for 15 minutes – or until the vegetable oil burns off and stops smoking. The shiny finish on grates and emitter should now have a very dark brown or bronze color.


    Your grill is now seasoned and you are ready to cook. The more you use your Quantum® grill the better it will cook. The darker - more seasoned - the cooking chamber becomes the hotter and the more evenly it will cook. A light coat of vegetable oil after each use (once the grill has cooled) will keep the surfaces seasoned and help prevent any rusting – again, just like grandma’s cast iron skillet. The next time you grill go ahead and wipe the grilling surface with a well oiled cloth prior to starting your grill. This should remove any debris that may have accumulated and will help prevent your grilled foods from sticking to the cooking surface. You are now ready to pre-heat your grill and start grilling.


    So, the three basic steps are:

    • Make sure to season your grill prior to the first use. Coat all cooking surfaces with olive or vegetable oil. This can be done with a spray or well-coated rag. Heat the grill for 15-30 minutes until there is no more smoke.
    • After your grill has cooled again wipe down or spray the entire cooking surface. This will coat the metal and provide a barrier to help reduce surface rust.
    • Prior to cooking again wipe down with an oiled rag. This will remove any debris/rust that may have accumulated.


    Attachment: VIDEO: Seasoning Char-Broil® Quantum® Stainless Steel Infrared Grill Grates

    Char-Broil Commercial Series Quantum Infrared Urban Grill - Model 463243911 is rated 3.0 out of 5 by 13.
    Rated 4 out of 5 by from Nice footprint - works great! I really like the way this grill cooks, BUT the maintenance is a pain! Because of the technology and the tiny little holes, perforated in the plates below the grate, you have to clean it ALWAYS. If not, it easily clogs and then it does not cook evenly. As long as you are ok with that, it is a nice little grill with a nice amount of cooking space for the size! And, although not a deal-breaker, all the "printing" and decals have rubbed of the front - kind of looks crummy! But, it does not effect the performance.
    Date published: 2014-06-14
    Rated 2 out of 5 by from Grates are a pain to clean. Need to take top apart to clean as apposed to just being able to scrap the girds. Was in process of clean when all residue from previous cookout caught fire. Grill kept on porch( owned) one year and plate below burner area rusted out base where propane has started to rust and housing for cooking grate has rusted thru
    Date published: 2014-07-08
    Rated 1 out of 5 by from Huge dissapointment!! Grill almost immediately started rusting. Even with proper maintenance nothing stopped this thing from rusting apart. $600 rust bucket. All in about 3 seasons and now the only part not rusting apart are the stainless steel parts. Go with another brand.
    Date published: 2014-07-08
    Rated 5 out of 5 by from Convert I have had 4 or 5 gas grills through the years but always used them as a back up to charcoal. This one has me converted to gas. It is easy to regulate, there is no flame up on the grates and it cooks evenly across the grate.
    Date published: 2014-06-10
    Rated 2 out of 5 by from Not what I expected This does not perform well at all. It does not heat up well, has uneven heat and the cooking surface needs to be constantly cleaned (read: after every use). I'm considering giving it away and purchasing something else.
    Date published: 2014-06-10
    Rated 1 out of 5 by from Not hot Although it is an attractive grill, it isn't very good. Closed it never reaches above 400degrees. Very cheap inner parts. They are rusting out already. I will not get more than a year from this product.
    Date published: 2014-06-10
    Rated 1 out of 5 by from Rust bucket Purchased at Lowes 2011 Christmas . Covered and stores under shelter. Took cover off to use in Feb and bottom shelf rusted and wheel caved in. Ignighter inoperative.
    Date published: 2014-07-03
    Rated 1 out of 5 by from To much trouble ,you grill and then have to clean if you don't clean the little holes in the top get stopped up what a mess.
    Date published: 2014-06-10

    How can I add a temperature gauge to the lid/hood? Any specific temperature gauge part number? I don't care for the burner mounted gauges. 

    Asked by: Sampa
    There is not a temperature gauge that will fit into the lid of this grill.
    Answered by: DustinR
    Date published: 2014-10-13

    I have a natural gas conversion kit on my grill and I want to convert it back to propane. Where can I find the propane orifices that needed to be removed to use the gas conversion kit?

    Asked by: Mmpayne
    When converting back to propane, if you do not have the original orifices, the hose/valve/regulator assembly (model # G350-4200-W1) is needed. The control knob bezels are also needed. Each one is model # G354-0022-W1. All of these parts are available on the Char-Broil website.
    Answered by: DustinR
    Date published: 2014-09-22

    What is the part # for the temperature gauge for model #463243911?

    Asked by: Sheila
    The Temperature Gauge part number for your grill model 463243911 is G516-0008-W1 and is available for $9.99 each.
    Answered by: JosephCB
    Date published: 2014-08-10

    part number for grill cover model number 463243911

    Asked by: DEL A
    Our Premium 2-Burner Grill Cover Model 6488055 is the cover for your grill. You can find this cover on for $25.99.
    Answered by: WhitneyC
    Date published: 2014-07-24

    What is the part number for the electronic ignition module part CC?

    Asked by: KatieM
    That is part G350-0017-W1. It can be purchased online at for $12.99.
    Answered by: WhitneyC
    Date published: 2014-07-21

    how do you replace the ignition battery on model #46323911 (off your website)--Quantum Infrared, 2 burner, Sure Fire ignition button . If you need the UPC # is 4736232469 6.; Lowes # is 298001, P/N # is80018673

    Asked by: freeman
    Please refer back to your original installation instructions when installing a replacement part. If you continue to have issues, please create a case with us so that we may instruct you further:
    Answered by: Alyssa
    Date published: 2014-07-21

    What are the part numbers for the cooking grate and the cooking grate, tray for Commercial Infrared Char-Broil Model 463243911?

    Asked by: Rainman
    G515-4700-W1 is the part number for your cooking grate, $20.99 per grate. G515-4800-W1 is the part number for your emitters, $18.99 per emitter. They can be purchased online at
    Answered by: WhitneyC
    Date published: 2014-07-20

    the manual for Charbroil's infrared 2-burner grill (model # 463243911) on the website is only one page, the cover page. All other pages, the pages with the actual instructions are missing. Is there any way to download it? Or have it emailed? 

    Asked by: mattc
    The full 28 page manual is available online. It may need a moment to load. You can also print this manual out if you would like. This manual can also be purchased online at for $6.99. It is item number G350-040801-W1.
    Answered by: WhitneyC
    Date published: 2014-07-26