Rated 3 out of
Nice product but replacing could be easierGood quality. I wish you could buy a section without having to purchase everything separate. A rusted firebox turns into 9 different pieces not including screws.
Date published: 2016-03-31
Rated 5 out of
Customer service deluxeCooked my first brisket today. Was great. Thanks to the customer service I received as I was always forgetting something. So the allowed me to vent when I called and then took care of my problems plus others I didn't realize I was going to have
Date published: 2016-06-12
Rated 4 out of
Shipping cost for replacement firebox was very reasonable. Required fasteners were not included and, being metric, we're hard to find. Suggest including fasteners or offer a fastener packet for purchase.
Date published: 2016-04-24
Rated 3 out of
Not the same finish & no bolts....I have used the firebox one time and the finish has already gone from the metal. The finish on the original firebox lasted way longer. For the amount you charged for the parts to build the new fire box and also sense you attached the nuts to the lid it would seem you could afford to include the bolts with it, instead I had to find the size thread that was needed to fit the nuts. To much hassle for the price.....
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