- Model Number: G570-0012-W1
I own model 463645015 and the grill does not sear steaks well at all. It appears the sear burner you sell does not work with my model. I'm wondering if replacing the tenting piece that came with the grill with this one will fix the issue?
We're sorry to hear this. Is the steak at room temperature when it is placed on the grill? Please give us a call at 1-800-241-7548 and we will be able to troubleshoot and investigate this. We value you as a Char-Broil customer and want you to enjoy using your grill.
Date published: 2016-01-04
g570-0012-w2 sear burner flame tamer / what are the specs ?/ why don't the specs show on screen ? / very irritating/ says display specs but nothing shows up.
This heat tent measures 15.86" x 5.11".
Date published: 2015-05-21
Where can I find the model number for my charbroil classic if I lost manual
The model number can be found on a white label on the back of your grill usually towards the bottom, or inside the left door. It will start with 46 if it is a gas grill. The model number will be 7 or 9 digits long. It will not contain any letters.
Date published: 2015-06-19
I need 3 flame tamers with a lenght of arround 40 cm x approx 14 cm.
I recommend giving us a call at 1-800-241-7548. Once we have the grills model number we will be able to locate the correct flame tamer. We are available 8:00 am to 9:00 pm EST Monday-Tuesday and 8 am to 6 pm EST Wednesday-Friday and 10am to 9pm EST Saturday. We will send an image request to identify the model for you.
Date published: 2014-07-13