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have the same problem as karoswan - what did dustrinr find out for him - the ignitor know just sits on the shaft and cannot to turn it
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your Big Easy. Has a case been created with us? Please give us a call at 1-800-241-7548 and we will be able to best assist investigate and assist.
Date published: 2014-11-25
What does the underside of this knob look like? How does it fit or seat on the shaft that works igniter? My knob on my new 3 in 1 just sits on shaft and does not fit tight to turn it. ?????
We're sorry to hear this. The ignitor knob should fit directly onto the ignition stem. Please give us a call at 1-800-241-7548 so that we can best investigate this issue.
Date published: 2014-11-17
can this knob be used for both sides of the big easy?
No, this knob is for the rotary ignition only. For any further questions or concerns, please feel free to contact us so that one of our Certified Grill Specialists could further assist you. Customer Service Center: 1-800-241-7548 Create a Case: http://www.charbroil.com/support/case/create
Date published: 2014-08-11