I have an old Char-Broiler and it is hard to find parts for it. I have called the company numerous times with no luck. I tried one more time and I wish I had the gals name that helped me. She checked and double checked and finally found the part. I had called twice before with no results. You have very good people working for you and one that went the additional step.The quality of the product is great,, look how long my Char-Broil has lasted 40 years. I have it hooked up to the gas line was told I had to disconnect. Later I was told I was Grandfathers in because I have had it so long hooked up to the gas line. I really like my Char-Broil I even use it in the winter. I have cooked a turkey, ham, chicken and steaks on it and all have turned out great. Thank you for a great product.
1 year ago
Replacement grate for our grill.
I've only used it a couple times, but the new grate performs very well. However, I need to be watchful of the larger opening created by the adjusting bar, so nothing falls through the gap.