- Model Number: G312-0001-W1
My grandfather just got a Char Broil Grill. 4633742111 / #3120110100300. The swing away grate was missing. (This is not a new grill, someone never used it and gave it to him.) Can you help him?
We're sorry to hear this. This swingaway grid is available on the Char-Broil site or by giving us a call at 1-800-241-7548. We'll be happy to best assist.
Date published: 2015-09-07
I have a Powerhouse 40 grill model # 4858752 trying to replace top and bottom swingaway warming racks. Any ideas on parts replacements for this model
Please follow this link to create a case with us. We will be able to obtain dimensions of your grill and even pictures to help locate the correct replacement parts... https://support.charbroil.com/help/contact
Date published: 2015-06-18
We are also having a problem with our Lid not staying in an upright position, it swings back all the way, thus taking the Warming Rack with it so it's almost flat, projecting out the back of the grill! I think there's a manufactures defect here.
We're very sorry to hear this. Have the hinges been checked? Please give us a call at 1-800-241-7548 and provide us with the model number for your grill. We will be able to best assist and investigate.
Date published: 2015-05-29
My lid on the model 463750914 will open way too far. I think it may be because the warmer rack has been bent and won't stay level anymore. Might I need a new warming rack? Do you think this will fix the problem?
We're sorry to hear this. The hinges should mainly keep your lid from opening too far. Each upper lid hinge is model # G312-0102-W1 and each lower lid hinge is model # G311-0003-W2. Please give us a call at 1-800-241-7548 so that we can best investigate this.
Date published: 2015-06-30
Will this fit Model #463721007?
This will not fit your grill. We apologize, but the original warming rack for your grill is no longer available. We recommend the Universal Fit Stackable Warming Rack. This is model # 3974891 and it is available on the Char-Broil site.
Date published: 2015-03-02
Will this swingaway rack work in the Char-Broil 2-Burner Quick Assembly C-21G0 - Model 463666114
For your grill we recommend the Universal Fit Stackable Warming Rack. This is Model # 3974891.
Date published: 2014-09-01
I bought my Hybrid Charbroil grill at the end of Spring 2014. I love the grill but the top "warming rack" has broken in a way that the grill lid will not stay in the upright postion when open. Is there a warranty for this?
Your swing away rack is under a 12 month warranty. To submit a warranty claim you can call us at 1-800-241-7548. We are available 8:00 am to 9:00 pm EST Monday-Tuesday and 8 am to 6 pm EST Wednesday-Friday and 10am to 9pm EST Saturday.
Date published: 2015-04-28