Electric Grill Support

Helpful Guides

Support Articles

Grill stopped working
Ground Fault Circuit Interrupters (GFCI) along with household circuit breakers can cause the electricity to your grill to be shut off if tripped. Less likely causes are a short in the elemen... Read More
Electric Grill FAQs
Grill stopped working
Ground Fault Circuit Interrupters (GFCI) along with household circuit breakers can cause the electricity to your grill to be shut off if tripped. Less likely causes are a short in the elemen... Read More
Heating and Cooking Troubleshooting
Grill isn't heating
First make sure your controller is on and that you have power. Be sure that your controller is fully seated in the heating element bracket and that your grill is properly plugged in and uses... Read More
Controller indicator light is not lit
If your control indicator isn't lit, it could be normal controller cycling. In that case, just increase the knob setting or wait for the light to cycle on. If that's not it, check your power... Read More
Grill isn't preheating
Close the lid when you preheat if you aren't getting a high enough temperature. Preheat the grill for 15-20 minutes and increase the temperature control setting. ... Read More

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