Charbroil Digital Electric Smoker Recall

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 Charbroil Digital Electric Smoker Recall Information February 15, 2024

Char-Broil , LLC (“Char-Broil”) is voluntarily recalling certain Char-Broil digital electric smokers in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, with the model description and item numbers as follows:

Model Description 

Model No.UPC
Digital Electric Smoker

14202002

17202002

14202002-A1

17202002-A1

099143020020
Digital Electric Smoker, w/Window

14202004

17202004

14202004-A1

17202004-A1

099143020044
Digital Electric Smoker, Black w/Window19202101099143021010
Digital Electric Smoker, Medallion463246619047362324665
Digital Electric Smoker, Connected

15202043

17202043

15202043-A1

17202043-A1

099143020433
Digital Electric Smoker, XL

14202005

17202005

14202005-A1

17202005-A1

 099143020051

 

Hazard:  The smokers can leak electrical current during use, posing an electric shock hazard.

 

Description:  This recall involves Char-Broil digital electric smokers with model descriptions Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. These electric smokers were designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The “Char-Broil” logo plate is on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information. The UPC code is located on the electric smokers’ packaging.

 

Remedy:  Consumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free repair kit. The repair kit consists of a Ground Fault Circuit Interrupter (“GFCI”) plug (also known as a “pigtail”), a clamshell enclosure to secure the GFCI pigtail and a cable clamp. Instructions for installing each of these repair kit items will also be provided. Consumers can order their recall kit by using our convenient online Repair Kit Order Form or by phone, email, or recall website. Read here if a french translation is needed.

 

A video on how to install the replacement components is available here: https://www.charbroil.com/2024DES_GFCIRepairKitInstallationVideo.

 

Consumer Contact:  Char-Broil toll-free at 833-206-4647 from 9 a.m. to 7 p.m. ET Monday through Saturday, email at recall@charbroil.com, online at www.charbroil.com and click on “Product Recalls” under “Parts & Support” or www.charbroil.com/recalls for more information.

 

At Char-Broil, the quality of our products and the safety of our consumers are top priorities. We apologize for this inconvenience, and we thank you for your understanding.

 

 This is the Repair Kit Order Form to order your recall repair kit.

 

 

Affected Products:

  • Recalled Char-Broil Digital Electric Smoker
  • Recalled Char-Broil Digital Electric Smoker w/window 
  • Recalled Char-Broil Digital Electric Smoker, Black w/window 
  • Recalled Char-Broil Digital Electric Smoker, XL
  • Recalled Char-Broil Digital Electric Smoker, Medallion
  • Recalled Char-Broil Digital Electric Smoker, Connected

 

 

Official CPSC Recall Release

Health Canada Recall Release 

Recall Questions & Answers

www.charbroil.com/DESfix

https://www.charbroil.com/2024DES_GFCIRepairKitInstallationVideo

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