The timer and temperature seems to be working, but the heating element isn’t getting hot.

Electric Smoker Won't Turn On

The digital timer, temperature and the heating element is shut off and won't turn on.

Your smoker is equipped with a thermostat (high limit safety shut off) to give added safety in case of electrical failure within the appliance and could be damaged.


Unplug and reconnect the thermostat by removing the cover plate located on the back of the smoker and try again. If that doesn’t solve this issue the thermostat will need to be replaced. Refer to your Manual, on how to locate and replace the thermostat.

My GFCI circuit pops when I use my smoker. There’s nothing else plugged into the circuit.

Your smoker uses a low 750 watt heat output and low ampere consumption so tripping your GFIC circuit will be unlikely.

If the GFIC circuit pops, check the following:

• Check if the heating element has a rust spot, hole, etc. where moisture can get inside the heating element and trip the GFCI.

• Check the electrical connection access location on the back of the smoker.

• Check if the gaskets are in place to prevent water intrusion.

• Check if the electrical contacts are free of rust and are not damaged or loose (refer to your Manual, if needed.)

Why is the breaker tripping on electric smoker

Since 1971 the National Electric Code (NEC) has required Ground Fault Interrupter (GFCI) devices on all outdoor circuits.

• If your residence was built before 1971, check with a qualified electrician to determine if a Ground Fault Interrupter protector exists.

• Do not use this appliance if the circuit does not have GFI protection.

• Do not plug this appliance into an indoor circuit.

• Do not plug more than one appliance into the outdoor circuit.

The best way to determine if your outdoor circuit has the correct amperes to operate your appliance is to use the information listed on the rating label of your appliance. The label will have the watts and volts listed. To find the amperes use the following formula: Watts divided by Volts = Amperes. For example 330 watts / 120 volts = 2.75 amperes. Check with your local electrician to see if your outdoor circuit has the correct ampere rating to match your appliance.

The door isn’t sealing

The door is equipped with silicone gasket that may need adjustment after extended use. There are three screws that hold the adjustable bracket that is attached to the door. These screws are used to adjust the door for proper sealing.